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 Company: Franciscan Health System – At the Franciscan Health System, we have the expertise to heal the body, and the compassion to care for the heart, mind and spirit. We bring this combination of technology and tenderness, healing and humanity, to every patient and every procedure every day. Location:
Seattle,
Washington
Description:
FHS offers exciting and rewarding careers
with competitive salaries and benefits. We are a part
of a family of hospitals, health care services, and
medical providers delivering compassionate care to
people throughout the South Puget Sound region.
Job Summary: � This job is responsible for providing administrative and secretarial services to relieve a Leader of day-to-day administrative detail so that he/she can concentrate on the significant aspects of his/her own position.�The Leader supported is typically a non-service line Regional Director or Director, or an incumbent may function as the primary administrative assistant for a large work unit having multiple Directors/Managers.� � An incumbent uses knowledge of company organization, policies and practices to facilitate the exercise of independent judgment in making routine administrative decisions and in the approach to take to handle non-routine situations.��PC usage is frequent, and an incumbent must possess considerable knowledge and experience in the application/operation of software programs that go beyond menu-driven word processing.� Work may involve the development of moderately complex PC spreadsheets, presentation or graphic materials.� � Essential Duties: • Relieves Leader of
routine and non-routine administrative tasks to
enable Leader to maximize the demands on personal
time, energy and company resources.
• Arranges and maintains
the Leader�s work and travel
schedules and calendar; schedules invitations,
appointments and engagements.
• Books facilities and
makes arrangements suitable to the nature of the
event; arranges for audio-visual support and food
service; arranges conference calls and/or telecommunication
links.
• Coordinates, documents
and tracks pertinent data to meet the information
and reporting needs of the work unit; evaluates
reporting/recordkeeping requirements and recommends
best means of tracking data.
• Attends executive management
meetings where topics important to the successful
management and operation of the function/organization
are discussed and where significant business decisions
are made.
• Serves as liaison between
Leader and other staff members, transmitting assignments
and requesting status information.
• Participates in budget
planning and preparation process; prepares, researches
and distributes backup on respective sub-accounts
and disseminates as appropriate.
• Acts as a problem identification
and resolution resource, answering questions, providing
guidance, troubleshooting and following up with
customers in resolving problems.
• Coordinates with others
inside and outside the organization.
• Composes correspondence/materials
which often require an understanding of technical
or healthcare-specific subject matter, company
standards and/or procedural guidelines.
• Keeps abreast of general
business objectives, policies, standards, services,
facilities, procedures and related information
in order to maintain a comprehensive awareness
of the organization and better respond, on the
Leader�s behalf, to inquiries
and other forms of communication.
• Requests, receives
and validates data to consolidate and track key
performance indices.
• Receives complaints,
questions, inquiries, comments and suggestions,
by telephone or in writing, that are specifically
addressed or referred to the Leader�s
office.
• Provides data analyses
and related project management support to Leader
for strategic planning, quality improvement initiatives,
implementation of business/marketing plans, community
relations, promotions, etc.
• May ensure integrity
of databases, quality control tools, policies,
procedures, protocols, manuals and pertinent records
to support department services; may maintain administrative/clinical
standards and organization charts.
• May complete paperwork
on newly hired staff; obtains necessary logins/passwords
for computer systems access as appropriate; processes
information on terminated employees to deactivate
from computer systems and files.
• May perform notary
public services�required.
• May assign work to
lower-level support staff and/or volunteers. Education:� • High school diploma
(or GED equivalent).�� Experience: • Four years of progressively responsible related office work experience. �Licensure/Certification: • None required.� �Additional Responsibilities: • Demonstrates a commitment
to service, organization values and professionalism
through appropriate conduct and demeanor at all
times
• Adheres to and exhibits
our core values:
Reverence: Having a profound spirit of awe and respect for all creation, shaping relationships to self, to one another and to God and acknowledging that we hold in trust all that has been given to us. Integrity: Moral wholeness, soundness, uprightness, honesty and sincerity as a basis of trustworthiness. Compassion: Feeling with others, being one with others in their sorrows and joys, rooted in the sense of solidarity as members of the human community. Excellence: Outstanding achievement, merit, virtue; continually surpassing standards to achieve/maintain quality. • Maintains confidentiality
and protects sensitive data at all times
• Adheres to organizational
and department specific safety standards and guidelines
• Works collaboratively
and supports efforts of team members
• Demonstrates exceptional
customer service and interacts effectively with
physicians, patients, residents, visitors, staff
and the broader health care community Catholic Health Initiatives and its organizations
are Equal Opportunity Employers Posting
Date: Oct 10 08
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